How do I talk to a live person at Kenya Airways?

Kenya airways come among the top 100 global ranks of airlines, and its motive is to provide all the facilities to passengers. If you face any issues and want to connect with them to fix the problem, then here are many methods that you can attempt to talk to a live person at Kenya Airways, and their services are open 24/7 to assist passengers and to know the entire processes, below are the following steps that you have to follow:-

speak to a live person at Kenya customer services number-

Here is the customer services contact that you can use to connect with them. Below are the following steps:-   

  • Access the Kenya airways official website and search for the contact us option. 
  • When you get the chance, you will get the Kenya Airways phone numbers +254711024747 and +254734104747 and dial that. 
  • Now, connect with virtual customer assistance and follow the instruction that appears to fix the problems. 
  • If you have any complaints about the airlines, then press the one button. 
  • If you want to get information related to pieces of baggage, then press the two buttons. 
  • To make changes to your flight ticket and cancel the flight then, you have to press the three buttons. 
  • Lastly, to connect with the live person then, press the seven buttons. 

Email address- if you are wondering about connecting with customer assistance through an email address, then there are the following steps that you have to follow:-

  • Open the official website of Kenya and then look for their official email address by scrolling down the site. 
  • When you get the email address of, fastly contact the customer agent. 
  • If you want to send any document, then you can attach that with your message when you compose the message with all the queries. 

Social media- they are currently available on all the social media platforms that, make it easy for passengers to get all the updates related to flights and also for the offers, deals, and many more. Below are the links that redirect you to join the official media pages:-

Does Kenya Airways Have An Online Chat? 

Yes, of course, Kenya airways have an online chat method that any passenger can connect with customer services through that. Through the online chat, they can quickly contact customer assistance to resolve the issues; if there are any issues while following methods, then you can use this method; below are the following steps to follow:-

  • Visit the official website of Kenya airways and search for the live chat option. 
  • Then, go to the contact us options and tap on the chat now tab to start the communication. 
  • When you click on that, a small chat box will open on your screen, and from there, you can talk with a customer representative and resolve the problem. 

May the article regarding how to talk to a live person in Kenya will be helpful for you; if there is any issue with connecting to them, then you can try to resolve it through above mentioned all the steps and enjoy the journey with the airlines.