How do I contact Qantas by phone?

Qantas Airlines is one of Australia's largest airlines that helps customers have a good journey experience. Qantas provides flexible customer service to passengers so that they can resolve their queries anytime they want. The live person will help you get through all the booking, cancellation, or refund-related issues with Qantas. If you want to contact Qantas customer service on the phone at 1 (800) 227-4500, you can follow the instructions below.

How can I talk to a live person at Qantas?

If you want to talk to a live person at Qantas, dial Qantas phone number 1 (800) 227-4500 or 1-802-341-3401 and find expert assistance instantly. A phone call is the best way to connect with Qantas Airways, and you can find the proven steps listed below:

  • You need to initiate the process by calling Qantas customer service phone number 13 13 13(Local Official) or 1-802-341-3401 to connect with its Agency number.
  • Secondly, you have to listen to the computerized IVR commands carefully.
  • After that, you need to follow the IVR commands and click the ideal key to connect with its live person.
  • Now, you will get connected to its customer service and get the answers to your issues in no time.

How do I talk to Qantas customer support by phone?

You can call the 24/7 customer service number of Qantas at 1 (800) 227-4500 or 1-802-341-3401 to get the assistance of a live person by the steps given below:

  • First, go to the official website of Qantas airlines on your browser.
  • Now choose the Help and Support option from the Help menu on the homepage.
  • You will find the Contact Us page of Qantas on the new tab.
  • You can choose your country from the list and dial the number as per your region.
  • Wait for a while on hold to get connected with a live person of Qantas on call.

You can get in touch with Qantas by following the above steps. However, there are times when you don't have the time to wait on hold, or you can't connect with the live person by phone. In such cases, you can use other methods to contact the airline.

How do I speak to someone at Qantas in Australia?

Qantas airlines are the flag carrier of Australia, which provides you with the best entertainment and services through which you can easily get its services.

 Speak to a Person at Qantas Customer Services

You can make a call to their Toll-free numbers 1 (800) 227-4500 or 1-802-341-3401 and raise general queries.

You have to hear the automated IVR options and get its services as per the customers' desires. 

  • Press 1 to know about the baggage policy of Qantas airlines. 
  • Press 2 to know about the reservation process of Qantas airlines. 
  • Press 3 to know about the in-flight entertainment services of Qantas airlines. 
  • Press 9 speaks to live representatives at Qantas, raises general queries, and gets the services as per the customers' desires. 

Chat Services of the Qantas Airlines.

  • Chatting is one of the most optimum ways to get connected through chat representatives, and you do have to make sure you can raise your concerns and get solutions to all your needs.
  • Firstly, visit the official browser of Qantas airlines or your preferred browser. 
  • Please scroll down the screen down there. You will find the icon which says contact us. 
  • Next to it, you will find the icon that says live chat representatives, raise your concerns in the given window, and get quick solutions to all your needs.   

The ways mentioned will guide you about How I speak to a person at Qantasand you do have to make sure all your needs are fully met, and what different sets of modes are available through the fact you can easily raise your concerns. 

Other ways to contact Qantas Airlines

1. Through Live Chat: You will find the red message icon at the bottom of the contact page. You can click on the icon, and a dialogue box will appear on your screen. From there, you can begin the conversation with a Qantas live person.

2. Through Email: On the Contact page of Qantas, you need to click on Other contact ways. There, you can click on email addresses as per the requirement and send the email to the customer service of Qantas.

So, these are some other ways to get in touch with Qantas. However, the calling procedure of the airline is simple, so you don't need to worry about "how to speak to a person at Qantas representative by phone?" You can call them on the number by following the steps given above.

How to speak with a supervisor at Qantas?

To speak with a supervisor at Qantas, call 1 (800) 227-4500 or +1-802-341-3401 Qantas Airways phone number for better expert assistance 24/7. But, it will be a great move for you to learn about the IVR menu you will hear while calling a live person at Qantas.

Qantas Airways IVR Menu,

  • You need to press 1 to get info about the existing bookings.
  • To complain or give feedback, you need to press 2.
  • Click 3 and get a refund from Qantas Airways. You can also get info about baggage policy.
  • Lastly, you have to press 5 to connect with the live agent of Qantas Airways.

How can I complain to Qantas?

If you have a complaint or are dissatisfied with the service provided, please get in contact with us. 9 am to 5 pm AEST, 7 days per week. For TTY users: 133 677 (or +61 3 4313 7692 if calling from outside Australia) then ask for Qantas Customer Care on 1300 659 161 (or +61 2 9067 1620 if calling from outside Australia).

Qantas Contact Details:

Qantas Department Contact Operating Hours
Qantas Agency Connect 

0208 600 4318


Monday to Friday
0900 - 1715 
Qantas Group Travel

0203 684 4034

qantasgrouptravel.comOpens external site


Monday to Friday 
0900 – 1700 
Qantas Contact Centres 

0845 7747 767 or 1-802-327-8055 or 0800 964 432 Toll free

24hrs – 7 days a week 

For our overseas offices refer to Qantas Contacts

Qantas Account Management Email Monday to Friday
0900 - 1715 
Qantas Frequent Flyer  0845 7747 100 N/A
Customer Specific Needs Team

1800 177 474 (within Australia)+61 2 8222 2662 (from outside of Australia)
Select option 2 or 4

For medical clearance requirements submit Travel Clearance Form online


0700 - 2200 AEST/AEDT
7 days a week flight
Flight status

0845 7747 767 or 0800 964 432 Toll-free

View flight status online

24hrs - 7 days a week Qantas
Qantas Audit Queries   Email

Monday to Friday

0900 - 1715

Qantas Refunds  Email Monday to Friday
0900 - 1715
Customer Care Submit a Customer Care Form on behalf of your customer N/A