How do I contact Lufthansa Charlotte Douglas Airport?

Suppose you want to make a reservation with Lufthansa Airlines from Charlotte Douglas Airlines and have free queries regarding its services, then you can contact customer service for assistance. If you need information about the airport or want to know the policies, head to the official website. Still, if you want any help, contact someone from the airline at the airport, then you can email or visit the help desk counter. To get more details regarding these methods, you can read the below information:

  • Via Email - To get any information or file a complaint, you can email customer service. Compose a fresh mail mentioning your query with all the required details and, if possible, attach any picture or document with the email and send it to the official airport email address.
  • Via Helpdesk counter - When none of the modes work, the last option is through the helpdesk counter at the airport. Get to the counter, provide the required information to the executive, and explain the issue; then, you will get a quick response with the answer.

Lufthansa Airlines Charlotte Douglas Airport phone number

To contact Lufthansa Airlines at Charlotte Douglas Airport, you can use the phone number (+1 704-359-4013 or 1-802-341-3401) to talk to someone at customer service. Dial the contact number and press the appropriate button to connect with a live executive. Once you get a hold of someone, ask the issue and get a quick reply with the answer.

What terminal is Lufthansa Charlotte Douglas International Airport?

Charlotte Douglas International Airport contains only one main terminal, which is divided into five concourses. Lufthansa Airlines operates from Concourse D, which is located on the East side of the airport and is also the main concourse for all international flights. To know about your flight status or any information about the airline at the airport, connect with customer service, who will answer your queries.

How do I call Charlotte Douglas International Airport?

Suppose you have booked a ticket through Charlotte Douglas International Airport and have any query related to its services. In that case, you can contact customer service, as they are always ready to assist you with the problem. To get quick assistance from a live executive, you can call the official contact number, and they will provide you with the information. Following are the steps to connect through a phone call:

  • Place a phone call to Charlotte Douglas International Airport's contact number (+1 704-359-4013) /1-802-341-3401
  • Select the language in which you require assistance. 
  • Choose the preferred service from the following IVR
  • Press 1 to request special assistance.
  • Press 2 to register any grievances
  • Press 3 for lost and found
  • Press 4 to know the current flight status
  • Press 5 for Airport parking
  • Press 0 to speak to a live executive
  • After that, wait for a few minutes, and you will get in touch with customer service.
  • Share the booking details and ask the query, then the executive will get you an answer.

How long do you have to check-in for Lufthansa Charlotte Douglas Airport?

The passengers can check in with Lufthansa Airlines 24 hours and close two before the departure through the web check-in available on both the official website and the mobile app, enter the flight details, and download the boarding pass. However, suppose you wish to check in through the Charlotte Douglas Airport. In that case, the airline recommends arriving at least 2 hours prior to departure for a domestic flight and 3 hours before the scheduled departure for an international flight to check-in.

How long does it take to get through security at Charlotte Airport?

The average time to get to security at Charlotte Airport is 15 minutes, but from 3:00 pm to 6:00 pm they are considered peak hours when the security check-in time can even reach up to 30 minutes. If you want to avoid rush, the best option is to reach the airport a few hours early.